Parcel Open Check Policy
Parcel Open Check โ Your Right to Inspect Before Paying
At Horus.com.pk, we fully support your right to open and inspect your parcel before making payment on COD orders.
What is Parcel Open Check?
Parcel Open Check means you can ask the courier to allow you to open the parcel and verify the contents before you pay. This protects you from receiving a wrong or damaged item.
How to Use Parcel Open Check
- When the courier arrives, politely request to open the parcel before paying.
- Check that the product matches your order (model, color, accessories).
- Inspect for any visible damage or missing items.
- If everything is correct, proceed with payment.
- If there is an issue, do not pay and contact us immediately via WhatsApp.
Important Notes
- Parcel Open Check is available on all COD orders.
- Once payment is made, the order is considered accepted.
- For any discrepancies, contact us within 24 hours of delivery.
Contact Us
WhatsApp or use our contact page to report any issues with your delivery.